I’m in the process of writing my own travel agency blog, but this particular post is pretty personal to me. I’m writing about how I used to have a travel agent, and how that relationship affected me. The travel agent had a blog, and I ended up using that blog to help me navigate my way through the world.
This blog is so personal because it was about a relationship with a travel agent that ended badly. After I started my own agency, I wanted to be able to go to places I might not otherwise go to, and one of the things that I needed to consider was my relationship with my travel agent. It was a very personal blog, and it was more of a reflection of who I was than it was a post about my travels.
As a travel agent I would often hear stories from friends and colleagues about what a “difficult” or “challenging” client I might be. I had no idea how to respond to that. In my first year of being a travel agent I had a client who I could never trust. She was so rude and aggressive she was difficult for me to work with.
Travel agents are not the only ones. I remember I once had a client who was very difficult and unkind to me. In fact, I remember thinking, “she is so bad. I can’t even work with her.” After working with her for a few months, I had to accept that I had to leave her because I was so uncomfortable working with her I had to quit.
There are a lot of people who take the profession of travel agent very seriously and who would do anything to win over a client. I know that is true for almost ALL travel agents, but I think it is also true for all kinds of sales people. They are so dedicated to their work that they will do anything to make their clients happy, even if it means treating them harshly.
I’m not so sure that that is true for travel agents who specialize in weddings. I had a travel agent who didn’t do weddings anymore because she said that she would do wedding tours for free. I also know that wedding tour companies do not typically charge a commission.
The truth is that sales are very, very difficult to automate. So I wouldn’t be surprised if the same thing happens for travel agents. They are so dedicated to their work that any suggestion of automation is met with some form of resistance. So what does that mean for travel agents? It means that there is no easy way to make money. If I am an agent selling a vacation I will never charge a commission but if I am selling a wedding tour I will charge a commission.
This is a problem that I’ve had experience with. As a travel agent for more than 15 years, I’ve always been able to charge commissions. But I can also see the problem that it is too difficult to actually automate making money. Travel agencies have to be very careful to not undercut the competition, so commissions are never low enough to allow that. Travel agents are also always looking for ways to make money in a way that is also creative and unique to the client.
But travel agents are also pretty hard to automate because they are a huge and highly diversified industry. In addition to commissions, agents can charge for certain services like hotel stays, tickets, tours, or packages. One of the biggest sources of revenue for travel agents is their websites. So when you go to a travel agent’s website, you are actually buying a commission. And yes, there is a commission.